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F.A.Q.

     
  1. Why should I use Botanic Glow Skincare?
    Our products are free of...
    • Synthetic Preservatives
    • Synthetic Preservatives
    • Parabens
    • Petrochemicals
    • Chemical Solvents
    • Irritating Detergents
    • Herbicides and Pesticides
    • and never tested on Animals


  2. Can you tell me more about the ingredients in your products? To learn more about the ingredients we use in our products, please view our Ingredient Glossary. We disclose every single ingredient in each of our products and we'll never leave you guessing about what you will be putting on your skin.

     
  3. How do I know which Botanic Glow products are right for me? Simply click on any of the links found under the "Shop by Undertone..." section under VIP DEALS for a complete list of products for your specific undertone.

  4. What is the shelf-life of Botanic Glow products? Our products have an expected shelf life of 6-12 months.

     
  5. Where are Botanic Glow products sold? At this time Botanic Glow products are sold exclusively online. Join our mailing list for updated information on deals, new products, and in store locations when available.

     
  6. I live in Missouri. Can I pick-up my Botanic Glow order? Currently our physical location is available for making and shipping products only.

     
  7. Is my credit card and personal information safe on your site? Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number (before it travels over the Internet). SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our website is as safe as giving your credit card number over the phone. To validate our SSL Certificate, simply hover over the red seal at the lower right corner of each of our web pages.

     
  8. Will my personal information be kept private? Yes. At Botanic Glow we respect your privacy and would never share or sell your information. Please review our Privacy & Security Policy for more information.

     
  9. Why was sales tax added to my order? If your order is being SHIPPED to an address within the state of Missouri, you will be charged the appropriate sales tax percentage for the state. If your order is being shipped to an address outside of Missouri, no sales tax will be added to your order.

     
  10. Do you have a product catalog? No, not at this time.

     
  11. Do you offer international shipping? No, not yet. Currently, Botanic Glow only ships to the United States.